ORDERS

ORDER

We request correct information to deliver successfully from the user. We are unable to change your delivery address and other information once an order has been placed. 

 

BACK ORDER

Some items will be available for back order when they are out of stock and we are expecting new stock to arrive very soon to our warehouse. We aim to dispatch all back-ordered items as soon as they become available for shipping. Dispatch dates can be subject to change. Delivery dates will depend on the shipping method chosen at the time of purchase.
 

PRICING

Product information, photos and prices are subject to change without notice and subject to possible error. If a change or error affects an unsent order, you will be informed about the changes before your order is processed.

 

 

 

Shop Policies

SHIPPING

SHIPPING

We offer Free shipping on EVERY order and aim to deliver 230 coutries within 14 business days from the date of dispatch.

All products are dispatched from Korea and are usually shipped no later than 2 business days of receiving cleared paymant

 

The estimated delivery working days

*Plesase see the table below to find out the working days for your services

 

    Destination

EMS

    Standard mail service

    Far East Asia

2-3

    5-7

    South East Asia

2-3

    6-8

    Australia, New Zealand

3-4

    7-9

    North America

3-4

    9-14

    Europe

3-5

    7-14

    Middle East

3-4

    9-10

    Central and South American

3-5

    10-14

 

- Free delivery (Standard mail service): within 5 to 14 working days depending on the country.
- If you wish to receive your order quicker, you can use EMS with additional fee

  EMS : within 3 to 5 working days. (If you prefer EMS, please send an email to papero@notag.co.kr)

 

*weekends and Korean holidays are not considered working days.

*It can take longer than the period stated above when a delay occurs in customs

 

DELAYED SHIPMENT

Please understand that there are many factors which may delay a shipment, such as weather, strikes, or other circumstances which lie beyond our control. We cannot be held responsible for such delays. If you prefer other delivery service, please contact 'papeo@notag.co.kr'.

 

CUSTOMS

Please be advised that your country may impose duty fees, or other taxes based on the product origin and/or value. These fees and taxes are based on your country's import policy, and may be imposed in addition to the purchase price and shipping/handling fees collected by us prior to shipment. All such fees and taxes are the responsibility of the recipient and our company is not responsible for them. We are not responsible for such fees/taxes on returned items either. If you are concerned about possible additional charges, please contact your local Import/Customs authority for more information.

RETURNS

DAMAGED SHIPMENTS

We hope that you will be delighted with your order. In the rare event that goods are delivered wrong item or manufacturing defect or damaged, please email 'papero@notag.co.kr' so we will work with you to exchange the item or refund. Product may be returned for a refund, exchange within 7days after your order has been shipped. All returned items must be returned in “new”(resalable) condition(judged by us) with all the original packaging, accessories, manuals and other documentation, etc., included where applicable. 

 

RETURNS

However, if you are not completely satisfied please send us notice of cancellation in writing and return the goods to us in their original, unopened an unused condition with proof of purchase for a refund. Then we will refund you right soon after receiving returned goods.

 

*In this case, you will need to bear the cost of returning the goods.

*Sale items or special purchases bought in the sale or at promotional events or artist collaboration items may not    be returned for exchange or refund. 

 

*NoTag / Returns 

#616, 6F Jeil Bldg., 20-17 Nonhyun-Dong, Gangnam-Gu, Seoul, Korea

(info@notagshop.com)

Notification of Changes
If we decide to chage our policy, we weill post those changes on tour site so that our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. Users will have a choice as to whether or not we use their information in this different manner.

 

© 2013 by Papero & NoTag _ This product is protected under the intellectual property rights including patent, design right, and copyright. Anyone who uses this information without permission, copies it, and sells similar products is subject to civil and criminal legal penalty. 

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